Treatment Compliance
Regular Updates & Communication
We pride ourselves on our responsiveness and proactive communication with our clients, or their families. Families who find themselves living at a distance from their aging loved ones can gain peace of mind from the updates IKOR Midwest provides about their loved one’s care and any changes in their condition.
Medication Analysis
Adverse drug reactions are one of the leading reasons a senior will visit an emergency department. While many believe their doctor or pharmacist is monitoring their medications for potentially negative consequences, this isn’t always the case, especially if over the counter medications or supplements are part of the daily pill regimen.
IKOR Midwest can perform a medication analysis to identify which prescriptions, over-the-counter medications, and supplements may interact to create an adverse reaction or lead to undesirable feelings, such as fatigue, nausea, or dizziness. When many specialists are involved, it is not uncommon to find duplicative or offsetting medications being prescribed to the patient.
Our Registered Nurse Advocates will work with the prescribing physician to optimize the medications a client is taking. This reduces the likelihood of an adverse reaction and can help lower the overall costs of medications.
Medical Bill Review
Because medical billing errors have become commonplace, experts recommend not paying a medical bill unless the information on the bill is understood. IKOR Midwest has the necessary expertise to understand your insurance company’s explanation of benefits, or Medicare’s coverage, ensuring your bill is error free and you are not being overcharged.
Should we find errors, we can work with the biller on your behalf to correct the error.
Guardianship
IKOR Midwest is trusted by the courts to advocate and manage the affairs of the most vulnerable in society. Guardianship is an undesirable situation for any individual to find themselves in.
To learn how you can avoid court-ordered guardianship, please visit our essential life documents resource page.
Durable Power of Attorney
IKOR Midwest is experienced serving as the durable power of attorney for healthcare, finances, or both. Whether you are aging alone and want peace of mind, or you want to avoid family politics, our durable power of attorney service ensures you are protected should you become incapacitated and unable to make your wishes known.
Crisis Intervention
When an individual experiences a sudden and unforeseen medical emergency, it can be difficult for family members or close friends to set aside their emotions and work with medical professionals to determine the best course of action.
As part of our patient advocacy, IKOR Midwest’s Registered Nurse Advocates are ready to step in during a medical crisis to ensure the treatment wishes of the patient are being honored. Additionally, they help family members understand the treatment options being proposed as well as the benefits and risks associated with each treatment option.
Coordinating In-Home Services
In-home care services are becoming increasingly common and play an important role in helping individuals remain safe and independent in the comfort of their home.
IKOR Midwest coordinates across the spectrum of home care services and can help you find the best provider based on your situation. From non-medical in-home care to hospice care, you can trust us to find and manage the best provider for your needs.
Once you have selected a provider, our Registered Nurse Advocate will perform announced and unannounced visits to ensure the highest quality care is being provided, and care plans are being followed.
Care Coordination
We improve the lines of communication between primary care physicians, specialists, in-home care providers, and others who are responsible for our client’s health. By ensuring our client’s care team is on the same page, we can improve the efficiency of the delivery of their care and minimize duplicative tests, screenings, or procedures.
Our Registered Nurse Advocates can follow-up on lab results, coordinate follow-up appointments or referrals to specialists, and ensure other care providers are aware of any changes in medications or treatment plans.
Benefits Review
Surveys routinely find consumers don’t understand their insurance benefits and are likely leaving money on the table, or paying for medical services their insurance should cover. IKOR Midwest’s Personal Needs Coordinators are skilled at reviewing insurance policy coverage and explanation of benefits to ensure a beneficiary is receiving the benefits they are due. Our Personal Needs Coordinators also understand government benefits. They can help guide you through the application process and the appeals process or recommend expert assistance should you have a complex case.