Coordination of Services

Quality Assurance

From lawn care services to home repair contractors, IKOR Midwest’s Personal Needs Coordinators will to provide on-site quality assurance to make sure the service providers you’ve hired are delivering the quality you expect. Should problems arise, we will work with the provider to rectify the situation or bring in a different provider. Our life care management team includes Registered Nurse Advocates who brings a trained eye to supervise the services being provided by in-home caregivers and other medical professionals. Through our RN Advocates, IKOR Midwest is able to go beyond what other life care managers offer by providing oversight and quality assurance of the healthcare services being delivered.

Home Safety Assessment & Coordinating Living Arrangements

Aging in place is popular with many seniors, but not everyone wants to grow old in the family home. Some will prefer the lifestyle offered by a retirement community, while others want to downsize to a smaller home. Perhaps a loved one needs the help provided by an assisted living community. No matter what the needs are, IKOR of the Midwest can help identify living arrangements which fit the preferences and needs of the individual.

One of our most important responsibilities we have to our clients is ensuring their living arrangements meet their needs and are safe. During an environmental assessment, we determine the client’s optimal living situation by evaluating their mobility, physical strength, cognitive ability, and other factors to ensure the highest degree of safety and best-possible quality of life is being achieved by their living environment. If a client’s living needs are best met by living in a community setting, we will consider the client’s financial situation, personality, and likes when making a recommendation. Our work with the client doesn’t end once we have helped them find community living arrangements. A Registered Nurse Advocate, or the Managing Director, will routinely check in with the client to support their adjustment to their new home. Additionally, we will perform unannounced quality assurance checks to assure the staff is consistently and appropriately honoring the client’s wishes while addressing their physical, well-being, and medical issues.

Coordinating In-Home Services

In-home care services are becoming increasingly common and play an important role in helping individuals remain safe and independent in the comfort of their home.

IKOR Midwest coordinates across the spectrum of home care services and can help you find the best provider based on your situation. From non-medical in-home care to hospice care, you can trust us to find and manage the best provider for your needs.

Once you have selected a provider, our Registered Nurse Advocate will perform announced and unannounced visits to ensure the highest quality care is being provided, and care plans are being followed.

Coordinating Home Repairs & Modifications

Whether your home needs repairs, renovations, or modifications, IKOR Midwest knows who the best contractors are and what is a fair price to pay for the work you need to be completed.

In addition to helping you find and hire the right contractor, we’ll also provide on-site quality assurance so you can rest assured the work you need to be done is being completed in a timely manner and the workers are being held accountable for the quality of their work.

Care Coordination

We improve the lines of communication between primary care physicians, specialists, in-home care providers, and others who are responsible for our client’s health. By ensuring our client’s care team is on the same page, we can improve the efficiency of the delivery of their care and minimize duplicative tests, screenings, or procedures.

Our Registered Nurse Advocates can follow-up on lab results, coordinate follow-up appointments or referrals to specialists, and ensure other care providers are aware of any changes in medications or treatment plans.

Aging in Place

IKOR Midwest offers numerous services to help individuals remain independent and safe while aging in the comfort of their home. From home safety assessments to coordinating home repairs and modifications, to vetting and supervising in-home care service providers, IKOR Midwest is the partner you need to help age in place.